Legal
Privacy Policy
Effective Date: August 16, 2026
Last Updated: August 16, 2026
Grain Craft Woodworks respects your privacy and aims to collect only the information reasonably necessary to operate our website and respond to people who contact us.
Grain Craft Woodworks is a trade name of Grain Craft Systems LLC, a Colorado limited liability company.
This Privacy Policy explains how information is handled when you visit graincraftwoodworks.com (the “Website”) or submit a custom project request.
1. Information We Collect
Custom Project Requests
The Custom Projects form is the primary place where the Website collects personal information.
If you submit a custom project request, we may collect:
- Your name;
- Your email address;
- Your phone number, if you choose to provide it;
- Your project description;
- Any reference or inspiration photographs you choose to upload; and
- The date and status of your request.
Providing this information is voluntary, but certain information is necessary for us to review and respond to your request.
Please do not submit passwords, payment-card information, government identification numbers, medical information, financial account information, or other sensitive personal information through the form.
Direct Purchases (Stripe Checkout)
If you complete a purchase through a Stripe-hosted checkout on the Website, Stripe processes your payment directly. We do not receive or store your complete payment-card information.
When a direct purchase is completed, our systems receive and store certain order information from Stripe, including your name, email address, shipping address, and the amount charged. We use this information to confirm your order, fulfill and ship your purchase, maintain sales and accounting records, and respond to questions about your order.
Contacting Us by Email
The Contact page may provide an email link that opens your own email application.
Messages sent this way are sent through your email provider and our email-routing provider rather than submitted through or stored in the Website’s database.
2. Information Generated When You Visit the Website
Like most websites, our hosting provider may process ordinary technical information necessary to deliver and secure the Website.
This may include:
- Internet Protocol (IP) address;
- Browser and device information;
- Requested pages and URLs;
- Date and time of requests; and
- Similar server and network information.
This information is handled as part of the normal operation, security, and delivery of the Website.
3. Analytics, Advertising, and Tracking
Grain Craft Woodworks currently does not use behavioral analytics, advertising pixels, targeted-advertising trackers, or similar visitor-tracking technologies on the Website.
Anonymous visitors are not intentionally assigned analytics or advertising cookies by Grain Craft Woodworks.
The Website uses authentication cookies only for the private administrator area. Those cookies are necessary for administrator login and are not used to track public visitors.
If we introduce analytics, advertising, or other tracking technologies in the future, we will update this Privacy Policy as appropriate before or when those changes are made.
4. How We Use Personal Information
Information submitted through a custom project request may be used to:
- Review your proposed project;
- Determine whether the project is a good fit for the workshop;
- Communicate with you about the request;
- Develop potential design, schedule, material, or pricing discussions;
- Maintain appropriate business records;
- Protect the Website and business against fraud, abuse, or misuse; and
- Comply with applicable legal obligations.
We do not use custom project request information for unrelated advertising purposes.
5. Where Information Is Stored and Processed
The Website uses third-party infrastructure providers to operate the site and securely store information.
Custom project request information is stored using our database and file-storage provider. Inspiration photographs are maintained in private storage and are not intentionally made publicly accessible.
Our website host processes ordinary web requests as part of delivering the Website.
Our email-routing provider processes email sent to Grain Craft Woodworks email addresses for delivery to our business inbox.
These service providers process information only as necessary to provide the services used by Grain Craft Woodworks and are subject to their own legal and contractual obligations.
6. Purchases Through eBay, Etsy, or Stripe
eBay and Etsy
Grain Craft Woodworks may link to individual product listings on eBay and Etsy.
When you select one of those links, you leave graincraftwoodworks.com and interact directly with the selected marketplace.
Grain Craft Woodworks does not collect or process through this Website the payment information, shipping address, marketplace account credentials, or order information you provide when completing a purchase through eBay or Etsy.
The marketplace’s own privacy policy and terms govern information you provide directly to that marketplace.
Direct (Stripe) Purchases
When you complete a purchase through a Stripe-hosted checkout on the Website, Grain Craft Woodworks receives order information directly from Stripe, including your name, email address, shipping address, and the amount charged, as described in Section 1. Grain Craft Woodworks does not receive or store your complete payment-card information; that information is processed and stored solely by Stripe. Stripe’s own privacy policy governs information you provide directly to Stripe during checkout.
7. Sale of Personal Information
Grain Craft Woodworks does not sell personal information in exchange for money.
We also do not currently use personal information collected through the Website for targeted advertising.
8. Retention
We do not intend to keep personal information longer than reasonably necessary.
Custom project requests that are declined, abandoned, closed, or otherwise no longer active will generally be retained for no more than 24 months after the last meaningful activity and then deleted, including associated inspiration photographs, unless continued retention is reasonably necessary for legal, accounting, dispute-resolution, security, or other legitimate business purposes.
Information associated with an accepted project may be retained for as long as reasonably necessary to complete the project and maintain appropriate business, tax, warranty, and dispute records.
Order information associated with a completed direct purchase (name, email, shipping address, and amount) is retained as part of our sales and accounting records for as long as reasonably necessary for accounting, tax, warranty, and dispute-resolution purposes.
We may retain information for a longer period when required or permitted by law.
9. Information Security
We use reasonable technical and administrative measures designed to protect information handled through the Website.
Custom project submissions are not publicly readable through the Website, and uploaded inspiration photographs are maintained in private storage accessible through administrative controls.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
10. Your Choices and Requests
You may contact us to ask about personal information you previously submitted through a custom project request or to request correction or deletion of that information.
Requests may be submitted to:
support@graincraftwoodworks.com
We may need to verify enough information to reasonably identify the request before taking action.
Certain information may be retained where required or permitted for legal, security, accounting, dispute-resolution, or other legitimate business purposes.
Depending on where you reside and applicable law, additional privacy rights may apply.
11. Colorado Privacy Rights
The Colorado Privacy Act provides certain rights to Colorado residents when that law applies to a business and its processing activities.
Depending on applicable law, these rights can include access, correction, deletion, data portability, and certain opt-out rights.
Grain Craft Woodworks will respond to legally valid privacy requests as required by applicable law.
The Website currently does not sell personal data or use personal data for targeted advertising.
12. Children’s Privacy
The Website is intended for a general audience and is not directed to children under 13.
We do not knowingly seek to collect personal information from children under 13 through the Website.
If you believe a child has submitted personal information to us, please contact us so we can review and address the situation.
13. Third-Party Websites
The Website contains links to third-party services, including eBay, Etsy, and social-media platforms.
Once you leave graincraftwoodworks.com, your interaction with those services is governed by the applicable third party’s terms and privacy practices.
Grain Craft Woodworks does not control the privacy or security practices of third-party websites.
14. Changes to This Privacy Policy
We may update this Privacy Policy if our Website, services, technology, or privacy practices change.
When the policy is updated, the “Last Updated” date at the beginning of this page will be revised.
15. Contact
Privacy questions or requests may be directed to:
Grain Craft Woodworks
A DBA of Grain Craft Systems LLC
Colorado, United States
Email: support@graincraftwoodworks.com